Conduct exit and stay interviews with staff
Dartmouth will conduct exit interviews with departing staff, as well as with those who choose to stay, to increase our understanding of the factors influencing employement decisions and to assist us in our efforts to recruit and retain an excellent and diverse staff.
Conducting exit interviews has not been a regular human resources practice, which means Dartmouth may be missing trends that could be addressed to retain an excellent and diverse staff. Similarily, there is an opportunity to use interviews with employees who stay to identify strengths that can be used in future recruitment and retention efforts.
The Office of Human Resources, in coordination with the Office of Institutional Diversity and Equity, completed a peer review of competitor institutions' exit interview protocols, and identified an online survey tool that all departing staff would receive as they leave the institution.
All staff also have the option of having a personal exit interview with a Human Resources consultant or HR partner hiring officer.
The online survey tool launched at the end of 2018, and Human Resources is now collecting data from it into a dashboard for evaluation. When this is operating, this task will be considered complete.